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Security Policy

MemberClicks is committed to the highest standard of data security. Look below at some of the measures we take to keep your data safe and you resting easy

PCI Compliance

The credit card industry’s standard for security

PCI compliance is a must for any organization that wants to accept credit card payments online. Our security is comprehensive enough to be certified as PCI Level 1 compliant, the most stringent cardholder data security certification. Click here to see what this means for you.

Cloud Native

Our products are hosted entirely on Amazon Web Services, the world’s leading public cloud vendor. This gives our engineers access to the very latest technologies, allows us to innovate and improve our products rapidly, and lets us offer you premium security and performance without a premium price tag!

Firewall Protection

Protected by redundant enterprise class hardware. 24×7 security monitoring of firewalls by certified security technicians.

SSL encryption

Using modern TLS standards

128-bit Secure Sockets Layer (SSL) data encryption using modern versions of Transport Layer Security (TLS). All data passed on protected organization membership sites is transmitted via SSL.

Data Center Security

All hardware and services are located in a secure data center (an ISO 9001:2000-certified provider) that is monitored onsite 24x7x365. Multiple security checkpoints must be cleared to gain access to data center. Closed-circuit television cameras record all data center activity. Data center network infrastructure provides multiple security layers to safeguard against unauthorized access.

Password Protection

Access to private areas of your MemberClicks service requires a login using your unique username and password and transmit via an SSL page. To ensure safety, these passwords can be changed at anytime.

Session Timeout

Each user’s login session becomes logged out after 60 minutes of inactivity to prevent unintended access by others. For user convenience, a timeout notification box appears minutes before the logout and gives the option to continue the session. “Keep Me Logged In” options are also available to maintain sessions beyond 60 minutes. *Only on the MC Professional product line.

User Group Permissions

You can decide what access to member information and product feature each type of user (member, staff, board member, vendor, etc.) has.

Complete Privacy

We store your data, and that is all we do with it. Unlike other companies, we do not share your data with anyone.

Secure, redundant backups

We automatically back up all Memberclicks accounts on a daily basis and store the backups at a location separate from our data center. These backups protect your data from catastrophic threats to our data center, and can be used to restore lost data only in the case of emergency. These backups are not available to clients.