CommUnityProfessional Services Packages CommUnity
With CommUnity, you not only gain a robust and modern platform, you also have access to a team of experts that can help you engage more members, grow your community and create efficiencies. Partner with our Professional Services Team through our selection of project packages or recurring consulting hours.
Enhanced Platform Features and Engagement
- Added functionality includes custom page, page layout and content editing, HTML, CSS, Forms, Custom Reports, Import Tool, Action Workflows and more
- 10 additional hours with professional services, plus recurring Community strategy consulting, collateral creation and customization hours for 1 year
Integration
- Our team will schedule a meeting to investigate integration specs and receive one (1) additional hour to use for integration updates and/or training meetings
- Deliverables: 1-hour integration review with client and one (1) hour to use for integration updates and/or training meetings
Configuration Review and Best Practices
- Our team will schedule a meeting to review results of your Community’s configuration audit and our recommendations for improvement.
- Deliverables: Configuration Audit Report, 1-hour meeting with CommUnity Expert to review results, and two (2) additional hours to use for configuration updates and/or training meetings.
Marketing
- Our team will schedule a meeting to discuss your project, goals, and to gather information to create marketing material such as:
- Avatars and banners for discussion forums, file gallery, groups, home page, organizational profile, profile cover photo, videos
- Home page splash image
- Member badges
- Points level badges
- Badge glossary page
- Leaderboard
- Site policy page
- This package may also be used to discuss best practices for your organization’s badge and gamification program.
- Deliverables: 1-hour marketing review with marketing expert and receive an additional four (4) hours to use for marketing collateral creation, badging and gamification program, badge glossary page and/or member leaderboard.
Base to Premium Upgrade
Your Base CommUnity platform will be upgraded to Premium functionality including: Discussion forums, events, video gallery, custom tours, organizational profiles and open API access. This package also includes five (5) hours of platform training and project work.
Continuing Engagement Program (CEP) Training Package
Is your team interested in partnering with our services consultants on an ongoing basis? Consider purchasing a bucket of hours or recurring hours each quarter to achieve ongoing strategic goals and program initiatives. Chat with our sales team to learn more.
Help and support services
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