Since its founding in 1971, the U.S. Police Canine Association (USPCA) has promoted quality-trained police canine teams through training, certifications and support for handlers and their dogs. But outdated methods created hurdles for communication and event management, leaving staff overloaded and members disconnected.
National Secretary Melinda Ruopp saw these challenges first-hand as she managed membership communications and event planning with outdated, paper-based systems.
That changed once USPCA partnered with MemberClicks Professional. Today, event planning takes half the time, renewals are faster than ever, and members are more engaged.
Melinda’s favorite feature has been the platform’s user-friendly event management tools. Gone are the days of guessing attendee numbers or waiting for delayed registration forms. With online setups now simplified, she can download all the information she needs in 15 seconds, making event planning faster and more accurate.
Event management tools, USPCA can now:
- Eliminate guesswork on attendee numbers
- Avoid delays from paper forms
- Access complete event details in seconds
- Plan events with accuracy and confidence
Melinda also highlights how easy the website is to use, backed by responsive support.
“I appreciate so much that the website is so user-friendly. But anytime I do have issues, the online assistance you can get is top-notch! The MemberClicks Team is quick, and they do a great job of helping me.”
Communication also became seamless with MemberClicks Professional’s features. By distributing emails and notifications to specific members or groups, Melinda has seen a surge in feedback, moving from silence to enthusiastic responses.
With modern online communication tools and digital renewal forms, USPCA has seen faster completions and stronger engagement. No more dragging feet until the last minute.
Membership improvements include
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- Faster annual renewals
- Higher completion rates
- Greater member satisfaction
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Melinda also notes her daily workload has been cut in half, with automated reminders freeing up valuable time for community-building. MemberClicks did more than digitize operations, it redefined them in ways that support USPCA’s long-term goals.
For USPCA, MemberClicks Professional has been more than a technology upgrade. It has been a loyal partner in building stronger connections and supporting long-term growth. Much like the trusted canine teams they represent, the platform delivers reliability, responsiveness and results.
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